Shipping policy

Shipping Policy

Thank you for choosing KarooChoice! We're dedicated to delivering your orders promptly and efficiently. Please review our shipping policy outlined below:

Order Processing Time:

• All orders will be processed and shipped within 2 to 3 business days from the date the order was placed. Business days exclude weekends and public holidays.

Shipping Methods:

• We primarily utilise The Courier Guy for our standard shipping services.
• For expedited or special shipping requests, please contact our customer service team at 041 205 0980.

Shipping Rates:

• Free Shipping: Enjoy complimentary shipping on all orders over R700.
• Standard Shipping: For orders below R700, a flat rate of R70 will be applied for shipping within our standard delivery areas.

Delivery Timeframes:

• Estimated delivery times may vary depending on your location. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

International Shipping:

• Currently, we only offer shipping within South Africa. For international shipping inquiries, please contact our customer service team.

Order Tracking:

• Track your order status by using the tracking number provided in your shipping confirmation email. If you encounter any issues with tracking your order, please reach out to our customer service team for assistance.

Contact Us:

• For any further inquiries regarding our shipping policy or assistance with your order, please don't hesitate to reach out to our customer service team at 041 205 0980.

Thank you for choosing Karoo Choice for your biltong and Drywors needs!